Natural Language Processing NLP A Complete Guide As a Gartner survey pointed out, workers who are unaware of important information can make the wrong decisions. To be useful, results must be meaningful, relevant and contextualized. Now, thanks to AI and NLP, algorithms can be trained on text in different languages, making it possible to produce [...]

3 Ways Generative AI Will Reshape Customer Service This is why keeping a human reviewer in the loop, whether it’s a service agent or knowledge expert, will be important for the foreseeable future. Nearly seven years ago, Salesforce launched Einstein for Service to give agents AI-powered capabilities. These have included recommended next-best actions and responses [...]

The Ultimate Guide to Chatbots in Hotel Industry Hotels that have implemented AI chatbots have reported an increase in conversion rates by up to 30%. Restaurants are increasingly adopting QR codes to enhance the efficiency of ordering and payment processes. This allows staff to focus on providing a more personalized experience and uses collected customer [...]

Automation in Banking: What? Why? And How? This might include the generation of automatic journal entries for accruals, depreciation, sales, cash receipts, and even loan balance roll forwards. Financial automation has created major advancements in the field, prompting a dynamic shift from manual tasks to critical analysis being performed. This shift from data management to [...]